E-Mentoring

Tools for management and monitoring of e-Mentoring process

Manager and Mentor can find the templates of the managing and monitoring tools to be used for facilitation of e-Mentoring process in the table below. The managing tools are divided into obligatory and optional. Suggested templates can be used by Manager/Mentor during the e-Mentoring process, should be filled in and uploaded under the Initial and Monitoring sessions for each of the formed Mentoring group.

Management tools – obligatory

Mentee’s Profile
Personal goals and objectives
Group’s goals and objectives
Contract for 3M-Actors (including ethics code)
Session plan of e-Mentoring
Diary of e-Mentoring

Management tools – optional

Initial questionnaire with needs analysis for the Mentee
Self-check questionnaire for a person to be a Mentor
List of participants of e-Mentoring group (Manager, Mentor and Mentees)

Tools for monitoring of e-Mentoring Process

Plan for Monitoring of e-Mentoring process
Monitoring questions for the Interview with Mentors and Mentees
Monitoring questions for the Final Discussion on e-Mentoring process
Final monitoring questionnaire for Mentee
Final monitoring questionnaire for Mentor

In order to help the Manager and Mentor to use the managing and monitoring tools during e-Mentoring process effectively, please find the table bellow:

Table. Management and Monitoring tools for blended Mentoring process on employment related issues.

	Title of the tool	Type of tool: MANDATORY (M) OPTIONAL (O)	Who fills in the tool (Manager, Mentor or Mentee)	WHEN the tool should be filled-in	Comment/-s	Will this tool be uploaded to the e-Learning platform for common use? WHO is responsible for uploading?
1.	Mentee’s Profile	M	Manager	During the selection phase	Manager makes the selection of the mentees using this tool to learn if mentees’ needs on the planned mentoring process could be fulfilled	No
2.	Personal goals and objectives	M	Mentee	During the 1^st mentoring session	Mentor is facilitating when mentee fills-in the template of this tool. This document will be used during monitoring mentoring sessions (mid-term and final) together with tool No.7 and 13	Yes. Mentor uploads the final document to the e-Learning platform.
3.	Group’s goals and objectives	M	Mentees	During the 1^st mentoring session	Mentor is facilitating when mentee fills-in the template of this tool. This document will be used during monitoring mentoring sessions (mid-term and final) together with tool No.7 and 13	Yes. Mentor uploads the final document to the e-Learning platform
4.	Contract between 3M-Actors	M	Manager, Mentor, Mentees	During the 1^st mentoring session	The signing of Contract is initiated by Manager to be signed by 3M-Actors. Contract could be updated by Manager within the mentoring process upon all actors’ agreement	Yes. Manager is responsible for uploading this tool to e-Learning platform.
5.	Session plan for Mentoring on employment related issues	M	Mentor	During each mentoring session	Mentor is responsible for developing and updating this session plan. Dates of the mentoring sessions and titles of each session could be defined in advance for the whole mentoring period or filled-in after each mentoring session.	Yes. Mentor is responsible for uploading the updated version of this tool
6.	Diary of Mentoring on employment related issues	M	Mentee	During each mentoring session	In the group mentoring, mentees fill-in the diary on rota basis. Mentee sends the filled in Diary to Mentor by e-mail and the mentor add short comments for each session.	Yes. Mentor is responsible for uploading the updated version of diary
7.	Monitoring Initial questionnaire for Mentee	M	Mentee	During the 1^st mentoring session	Manager facilitates the process of filling in this questionnaire. This is important tool for Manager to organise Monitoring of Mentoring process. This initial questionnaire defines the initial needs of Mentees. It will be complementary with questionnaire No.13, which helps Manager to evaluate how the needs of Mentees have been fulfilled within the mentoring process.	Yes. Manager is responsible for uploading this tool
6.	Self-check questionnaire for a person to be a Mentor	O	Mentor	During the selection phase	Could be used by Manager as additional tool for selection of Mentors.	No
9.	Common list of participants of blended Mentoring (Manager, Mentor and Mentees)	O	Mentor and Mentees	During the 1^st and final sessions	To be used if it is required by Manager.	No
10.	Plan for the mid-term Monitoring of Mentoring process	O	Manager	In the middle of Mentoring process	This tool is a part of monitoring process and can be used in case if Manager organises mid-term monitoring evaluation. This document provides some questions for Manager on how to monitor the progress of blended mentoring.	No
11.	Monitoring questions for the Mid-term Interview with Mentors and Mentees	O	Manager	In the middle of Mentoring process	This tool is a part of monitoring process and can be used in case if Manager organises mid-term monitoring evaluation. This document provides some questions for Manager on how to monitor the progress of blended mentoring.	No
12.	Monitoring questions for the final discussion on Mentoring process	O	Manager	During final session	This tool is a part of final Monitoring session. It helps Manager to formulate possible questions which could be discussed in addition to the final monitoring questionnaires No.13 and No.14.	No
13.	Final monitoring questionnaire for Mentee	M	Mentee	During the final mentoring session	This is important tool for Manager to organise Monitoring of Mentoring process. This final monitoring questionnaire helps to evaluate on how the needs of Mentees were fulfilled within the mentoring g process. It is complementary with the questionnaire No.7.	Yes. Manager is responsible for uploading the tool after the completing by Mentee
14.	Final monitoring questionnaire for Mentor	O	Mentor	During the final mentoring session	This tool is a part of Mentoring Monitoring. Manager could use it to realise how the Mentor was satisfied by the mentoring process and what could be improved for future mentoring.	No

INITIAL MENTORING AND MANAGEMENT SESSION

This session is an introduction to the entire e-Mentoring process. It is recommended to conduct this session as face-to-face meeting with participation of all 3M-Actors: Manager, Mentor and Mentees. However in some cases the initial Mentoring session could be organized by using online communication tools chosen by Manager (like Skype video conference, Flash Meetings and etc.). During the initial session the respective templates (obligatory and optional if any) are used, filled in, and placed by Manager/Mentor under this session as.pdf documents. These managing tools will serve as common resources for the group during the whole e-Mentoring process and are uploaded under this session only by Manager/Mentor.

Aims of this session

Analyse the needs of the Mentees for e-Mentoring process;
Set Mentees’ personal goals and objectives, which they want to achieve via e-Mentoring;
Agree on group’s goals and objectives;
Establish rules of communication;
Sign the Contract between Manager, Mentor and Mentee(s).

Learning outcomes

This Mentoring session will enable Mentee to:

Clear up own needs for e-Mentoring process;
Get familiar with the participants of e-Mentoring group;
Set personal goals and aims, which Mentee willing to achieve via e-Mentoring;
Negotiate and agree on common group’s goals;
Be aware of the rules of communication within the group of e-Mentoring;
Effectively participate in e-Mentoring process.

MONITORING SESSIONS OF MENTORING PROCESS

The monitoring of Mentoring process is essential to see how it works and if there are areas in the learning process that need improvement. It is helpful for better assessment of the established goals, for supporting the needs of Mentors and Mentees and especially for identifying problems at the early stage. The organizing of monitoring sessions is a task of Manager. Mentee is an active participant of these monitoring sessions, which also are the part of learning process to the Mentee.

For this reason the monitoring should be an on-going process. The sooner monitoring starts and feedback is gathered from the participants, the sooner the benefits will be gained for doing so. To facilitate the organizing the monitoring sessions, the manger could use the templates of the monitoring tools to fill in and to upload them under this session as a.pdf documents.

The frequency of monitoring sessions is established my Manager in cooperation with the Mentor. It could differ from one time a month to a few times during the whole e-Mentoring process. The monitoring process starts during the initial session of e-Mentoring when the goals and objectives of the Mentees are set up. The final monitoring session is organised at the end of the e-Mentoring process and is dedicated to assess the effectiveness of the whole e-Mentoring process.

Aims of these sessions

Evaluate the effect of group Mentoring process for the Mentees;
Help find the blind-spots of the on-going e-Mentoring process;
Provide the recommendations of possible improvements e-Mentoring process.

Learning outcomes

These sessions will enable Mentee to:

Evaluate the own expectations and expectations of other Mentees of for the group Mentoring process;
Evaluate his/her success towards achieving the established goals;
Analyse why the concrete goals have not been reached;
Find the blind-spots of the on-going e-Mentoring process;
Formulate the recommendations on how to improve e-Mentoring sessions.

SESSIONS ON EMPLOYABILITY

The sessions on Employability are suggested in accordance with the following themes:

1. SELF-EVALUATION FOR MY WILLINGNESS/MOTIVATION TO WORK

2. JOB SUITABLE FOR ME

3. ACTIVE JOB SEEKING SKILLS

4. SUCCESSFUL JOB INTERVIEW

5. SUCCESSFUL ADAPTATION IN A NEW WORK PLACE

6. CAREER AND PROFESSIONAL DEVELOPMENT

To facilitate the sessions on Employability the Mentor can suggest for their mentees using exercises for self directed learning. These exercises could be found in this e-Guidebook part “Mentee: Self-directed learning on Employability”.

During the piloting of this e-Mentoring Model in project’s partner countries, the Mentees from HE institutions, VET institutions and adult learners were asked to rank the usefulness of all the developed exercises for employability for particular target groups.

In the table bellow the Mentor can find the suggested ranks on the suitability of the exercises for three target groups: Adults, VE students and HE students.

Table. Usefulness of the OERs on Employability part for the target groups

Number of the theme	The title of the exercise in the e-platform for OERs	Usefulness for the target group very useful useful less useful
Number of the theme	The title of the exercise in the e-platform for OERs	Adults	VE students	HE students
1.	How strong is my motivation to find a job?	1	1	2
1.	My motivation to work according my needs	1	2	2
2.	Profile of vocational interests	1	1	1
	My style of learning and acting	3	2	1
	Are you a leader?	2	2	2
3.	Avoiding and recovering from typical job search mistakes	1	1	1
	Online job search	2	2	2
	Test for evaluating your job search activity	1	1	2
4.	Preparing for a job interview	1	1	2
	Questions to ask potential employer during an interview	1	1	1
	How to prepare for and behave during a job interview?	1	2	1
	How to properly present yourself during a job interview? Here are some do`s and don`ts	3	2	2
5.	What kind of person am I?	3	2	1
	Understanding and Adapting to a New Organisational Culture	1	1	1
	Tips for successful adaptation	1	1	1
	Assessment of your communication skills	1	1	2
6.	Building my networking skills	1	1	1
	Career development plan - what are you going to do	3	1	2
	Do you strive for success?	2	2	2

SESSIONS ON ENTREPRENEURSHIP

Sessions on entrepreneurship are described in the e-Guidebook part “Mentee: Self-directed learning on Entrepreneurship”. There are listed the aims, learning outcomes of these sessions and the exercises suggested.

In the table bellow the Mentor can find the suggested ranks on the suitability of the exercises for three target groups: Adults, VE students and HE students.

Table. Usefulness of the OERs on Entrepreneurship part for the target groups

Number of the Theme	The title of the exercise in the e-platform for OERs	Usefulness for the target group very useful useful less useful
Number of the Theme	The title of the exercise in the e-platform for OERs	Adults	VE students	HE students
1.	Should I Become an Entrepreneur?	1	1	1
	Understanding Entrepreneurial Myths	1	1	1
	Assess your Entrepreneurial Skills	1	3	2
	Entrepreneurship IQ	2	1	1
	Self Employment Styles	2	2	2
	What is the difference between being an entrepreneur and working for an employer?	1	1	2
2.	Learning Entry Strategies	1	1	1
2.	Are your strategies/motives realistic?	2	2	2
3.	Main parts and purpose of a business plan	1	1	1
	Entrepreneur’s Quiz	1	1	2
	Do you make decisions like an entrepreneur?	2	2	2
	Checking your background- are you ready to set up your business?	1	1	1
	Main characteristics and skills of entrepreneur	1	1	2

CHAT

There is possibility for the Mentor and the Mentee to disscuss online in the real time, therefore, it is recommended to use chat if Mentor and the Mentee do not have the possibility to use Skype.

ADDITIONAL e-MENTORING SESSIONS

If you have additional important questions related to employability or entrepreneurship, which you wish to discussed via e-Mentoring process, you can create themes for discussions here. It is recommended to formulate the goals and expected learning outcomes of the discussions.

MANAGING AND MONITORING TOOLS TO FACILITATE E-MENTORING PROCESS
INITIAL MENTORING AND MANAGEMENT SESSION	MONITORING SESSIONS OF MENTORING PROCESS
CHAT
SESSIONS ON EMPLOYABILITY	SESSIONS ON ENTERPRENEURSHIP
ADDITIONAL E-MENTORING SESSIONS